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Free Shipping* & Returns | Buy Now, Pay Later with Clearpay
Free Shipping* & Returns | Buy Now, Pay Later with Clearpay

SHIPPING & DELIVERY

 FREE SHIPPING* & RETURNS WORLDWIDE

    SHIPPING COUNTRIES

    We currently offer shipping to the following destinations: UK, EU, Switzerland, USA and UAE.
    If we are not covering your country yet, please feel free to email us at customercare@cultmia.com for any order inquiry outside of our shipping zones. We will try to arrange a special order for you.

    SHIPPING CHARGES

    Shipping is free to all of our shipping destinations on orders over £150.
    Orders under this amount are charged at a flat rate of £10.

    DUTIES & TAXES
    • For most designers, import duties / taxes are not included in the listed online price. As a customer, you are responsible for import duties / taxes incurred in your destination country / state.
      Please check the specific product page of the item(s) you would like to purchase (under the ‘Shipping & Returns’ tab) to see if the item might incur import costs.
    • While we don’t have full visibility on import duties and taxes, we are here to answer any questions you might have here.
    SHIPPING TIMES
    • We offer Express Delivery to all destinations and partner with premium carriers to ensure that your order arrives as soon as possible.
    • Shipping times can vary depending on your location. We hope you can appreciate that sourcing designers globally results in some designers being located more remotely from you.

    In-stock items

    • Most of our designers have available stock ready to be shipped.
    • Please note that items that have sold out may be temporarily on pre-order with a longer delivery time. To know the exact shipping times for the item(s) you would like to order, we advise that you check each individual product page ahead of completing your order.
    MADE-TO-ORDER ITEMS

    Some of our designers have taken the slow fashion approach by offering made-to-order pieces. In this case, the production time may vary from a few days to a few weeks. While dispatch time may vary by brand and by product, your piece(s) will be with you within the indicated time frame. To know the exact shipping times for the item(s) you would like to order, we advise that you check each individual product page ahead of completing your order. 

    DELIVERY

    Order tracking

    After placing an order, you will receive a confirmation email and a dispatch email when your order is shipped that contains all the details needed to track your shipment.

    Shopped pieces from multiple designers?

    Please note that we work with designers globally. If you place a multi-brand order, you will not always receive your items at the same time and in the same package. You may receive multiple shipment notification emails to track the status of individual items.

    Receiving your order

    To help us ensure your order arrives on time, please check that you will be available to sign for your order on receipt. Alternatively, if you have chosen to waive the signature requirement, we will leave your purchase outside the delivery address. PLEASE NOTE THAT IF YOU CHOOSE TO WAIVE THIS, CULT MIA AND THE SHIPPING CARRIER CANNOT BE HELD RESPONSIBLE FOR ANY LOSS OR DAMAGE THAT MAY OCCUR ONCE YOUR ORDER HAS BEEN DELIVERED.

    SHOP OUR DISCOVERIES

    • MADE-TO-ORDER EDIT
      MADE-TO-ORDER

      Each piece in this selection will be handmade for you upon order. By deciding to wait a little longer for your order, you will have taken a sustainable step in helping our designers minimize waste and only produce what is necessary.

      Each piece in this selection will be handmade for you upon order.

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    • EXCLUSIVES
      EXCLUSIVES

      We're all about catching trends, styles, and designers before they're everywhere. We're the first to drop a new brand, collection, or pieces to keep you looking fresh - always ahead of the game. Discover our exclusive collection and snap-up the best undiscovered styles.

      Discover our exclusive collection and snap-up the best undiscovered styles.

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    • MADE-TO-MEASURE

      We want to give you the option to discover pieces that are the perfect fit but that also fits you perfectly. Not having to compromise on those stand-out pieces. This is our modern tailoring experience that will guarantee pieces without the pressure.

      This is our modern tailoring experience that will guarantee pieces without the pressure.

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